Privacy Policy & Commercial Data Governance

1. Commitment to B2B Commercial Confidentiality

AOIPACK Technology Co., Ltd. ("AOIPACK", "we", "our", or "us") operates as a specialized direct manufacturer and supply consolidator of disposable foodservice packaging primarily serving North American commercial importers, regional distributors, and foodservice brand owners.

We understand that commercial purchasing inquiries, destination zip codes, annual container volumes, proprietary dieline artwork, and private-label branding configurations constitute valuable trade assets. This Privacy Policy outlines our strict protocols regarding the handling of business information collected through aoipack.com, Request for Quote (RFQ) forms, sample agreements, and direct communications.

2. Information We Collect

We strictly collect business-to-business (B2B) operational data necessary to prepare formal quotations, assess container load parameters, dispatch physical sample kits, and execute export contracts:

• Commercial Contact Details: Full name, professional title, corporate entity name, business email address, direct telephone number, and official warehouse address.
• Technical & Order Specifications: Product lines requested (e.g., hot/cold paper cups, soup bowls, takeaway folding boxes, lids, cutlery, carryout bags), target capacities (oz/ml), rim diameters (mm), paperboard grammages, barrier coating requirements (PE, water-based barrier, PFAS-free specifications), and estimated annual or per-order quantities.
• Logistics & Port Data: Target U.S. maritime discharge port (e.g., Los Angeles, Long Beach, New York/New Jersey, Houston, Savannah) or destination warehouse ZIP codes utilized exclusively to calculate ocean freight, intermodal trucking, and customs clearance estimates.
• Proprietary Design Assets: Brand vector dielines, Pantone color formulas, UPC barcodes, and nutrition disclosure labels provided for pre-press validation and sample proofing.
• Technical Browsing Data: Anonymized server logs, browser user agents, referring URLs, and standard diagnostic parameters captured to ensure network stability and protect against automated form abuse.

3. How We Use Commercial Information

Business information submitted through this website is deployed strictly for lawful commercial operations:

1. Preparing Quotations & Container Plans: Engineering 40'HQ container cubic utilization models, verifying nesting ratios, itemizing tariff code classifications, and providing formal Proforma Invoices (PI).
2. Physical Sample Dispatch & Matching: Processing international courier delivery of stock sample cups and lids for physical closure and tightness testing prior to mass production.
3. Production Scheduling & Quality Control: Managing plate-making, flexographic printing color management, automated optical rim checking, and lot inspection documentation across our Ningbo and Malaysia production bases.
4. Rolling Replenishment Coordination: Proactively reviewing transpacific transit timelines to remind contract buyers of 30–45 day reorder thresholds, preventing warehouse stockout emergencies.
5. Compliance Verification: Generating test reports through recognized independent laboratories (e.g., SGS, Intertek) to substantiate FDA 21 CFR 176.170/180 migration and PFAS-free thresholds per customer specification.

4. Protection of Proprietary Designs & Moulds

In disposable packaging OEM/ODM partnerships, brand dielines, registered trademarks, custom print plates, and proprietary thermoforming moulds represent exclusive intellectual property.

5. Information Sharing & Third Parties

AOIPACK does not sell, rent, monetize, or trade commercial buyer contact lists or inquiry data to advertising brokers. Information is shared only with verified operational partners strictly on a need-to-know basis:

• Maritime Shipping Lines & Freight Forwarders: Sharing packing lists, gross weight, cubic volume (CBM), and destination delivery contacts required to issue Ocean Bills of Lading (B/L) and coordinate customs arrival notices.
• Accredited Testing Laboratories: Sharing unprinted or printed sample specimens with certified laboratories (e.g., SGS, Intertek, TÜV) for FDA extraction and food-safe migration validation.
• Legal & Regulatory Authorities: Providing lawful export documentation, Certificate of Origin (MITI Malaysia / CCPIT China) filings, and U.S. Customs and Border Protection (CBP) declarations in compliance with cross-border trade statutes.

6. Cookie Policy & Web Analytics

Our website utilizes standard technical cookies and minimal analytical tools designed to ensure core navigation functions and evaluate general site usability:

• Essential Session Cookies: Temporary technical cookies that remember form field progress and maintain safe navigation across HTTPS sessions. These expire when you close your web browser.
• Performance & Analytics: Aggregated, non-personally identifiable metrics (such as page visit durations, technical viewport sizes, and error log detection) used to diagnose loading speeds and optimize layout rendering on desktop and mobile devices.

You may adjust your browser preferences at any time to block or delete cookies. Blocking essential cookies will not affect your ability to browse product lines or submit wholesale inquiry emails directly.

7. Data Retention & Security Controls

We implement layered administrative and technical safeguards to secure commercial inquiries, purchase contracts, and electronic correspondence against unauthorized access, loss, or manipulation:

• Encryption in Transit: All website interactions and form transmissions are encrypted via industry-standard Transport Layer Security (TLS 1.3 / HTTPS).
• Archived Order Records: Commercial contracts, Bills of Lading, and QC batch records are maintained for a minimum of five (5) years to fulfill international trade compliance, tax substantiation, and product warranty traceability requirements.
• Secure Disposal: Inactive non-transactional inquiry records and preliminary draft artwork are permanently deleted upon verified request.

8. Buyer Rights & Data Control

Authorized procurement officers and business representatives maintain complete authority over their corporate and personal contact records held in our systems. You retain the right to:

• Request a copy of the commercial inquiry data and contact information associated with your account.
• Request correction of outdated company details, revised billing addresses, or updated receiving warehouse contacts.
• Request deletion of commercial records where ongoing legal retention mandates (e.g., customs audit statutes) do not apply.
• Opt out of commercial market update bulletins, seasonal container cadence reminders, or freight advisory emails.

9. Data Protection & Legal Compliance Contact

For inquiries, non-disclosure agreement (NDA) reviews, data modification requests, or questions regarding our privacy practices, please contact our corporate compliance desk: